World Travel Service Video
World Travel Service
Wilcox World Travel and Tours, an American Express Travel Service Representative
Located over 100 miles from the closest airport, Wilcox World Travel and Tours began by planning vacations, handling Corporate Travel for Manufacturiing plants in the area, and taking bus tours for College (Appalachian State Teachers College, now Applachian State University), high schools to such destinations as Washington DC, New York, Boston, Miami and many others.
In 1965, Glenn Wilcox, Sr. decided to move the headquarters to a city with an airport. Asheville, Greensboro and Charlotte rounded out the top 3 choices and Asheville was chosen due to its mountain location.
In 1967, Wilcox Travel joined the American Express Travel Agency Representatives as one of the first 50 charter members in the world…a relationship we enjoy to this day.
Over the years, we have expanded our travel services from Corporate Travel and vacation planning to include custom group tour packages, Conference and Meeting planning and consultation, Missionary Travel, Humanitarian Aid Travel, and Disaster Relief Travel.
When you choose American Express and Wilcox Travel, there are many advantages for both vacation and business travelers alike.
Carefree Travel Planning
Our offices are staffed by experienced travel professionals who provide superior service and attention to detail. Regardless of the destination — foreign or domestic — we take care of all the reservations, telephoning and paperwork so the traveler can enjoy a truly worry-free trip.
The Best Vacation Values
The tremendous buying power of the American Express Network of 1,700 plus offices around the world and our experience, resources, and influence allow you to choose from a wide selection of travel programs designed to provide the best possible value for your personal travel dollar.
Quality Travel Suppliers
Wilcox Travel/American Express has carefully selected a group of reputable, long-term supplier partners worldwide who, provide reliable added-value products and services. After almost 60 years in business, Wilcox Travel/American Express adds to that list many long-term, solid relationships with airlines and land operators around the world. These companies provide vacation packages, tours, and cruises to most every destination spanning the globe.
American Express and Wilcox Travel Worldwide Customer Care
The Wilcox Travel/American Express is part of a financially stable global network working on behalf of customers. With Wilcox Travel/American Express, our service doesn’t stop once a trip begins. While traveling, our customers have the security and convenience of our worldwide network of more than 1,700 travel locations in over 130 countries who will provide assistance free of office charges with reconfirmation of airline tickets, hotel and car rental reservations, sightseeing arrangements and airline flight rescheduling. And, as a member of the American Express Business Travel Service, Wilcox Travel can provide a toll-free 24-hour emergency hotline for your use anywhere in the world when our offices are closed.
Outstanding Service is Our Mission
Our Mission Statement
Our customers and our people are the lifeblood of our business.
Since 1953, we at Wilcox World Travel and Tours have worked hard to continuously improve for the benefit of our customers. We remain totally committed to meeting the needs and expectations of our customers and try to do things for them that others will not or are not able to do.
Through a continuous process of self-examination, we strive to improve the total quality and profitability of our products, processes and services, and the efficiency with which we employ our resources.
Our people are our most valued resource. We work to create an environment which attracts and retains the best people and encourages the development of their personal talents in concert with our customers changing needs.
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